Returns & Exchanges

At Jeans, we want you to find your perfect fit, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed denim. If your new jeans aren't exactly what you expected, we've made the exchange and refund process simple and transparent.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached and include the printed return slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned denim, we will process your refund or ship your exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing